During lunchtime on the 13 November 2019, Mr. Grisdale visited our campus and spoke to second years about Accessible Tourism. This was the second in the series of lunchtime sessions in which students can listen to interesting topics by guest speakers in English.
Mr. Grisdale has been in a wheelchair since a very young age, and originally came to Japan to work in IT. Since being here he has changed his nationality from Canadian to Japanese and in that ten years he has also created a website about accessibility in Japan. This is very useful for people to find out which restaurants are barrier-free and to get basic information on how to use transport, and so on.
In his presentation, he made it very clear that not only people in wheelchairs, but many kinds of people with different needs are coming to Japan and will experience both physical and language barriers, so businesses need to make changes to meet their needs. In this way, they also have the potential to access this very important market.
Mr. Grisdale says Japan is good for barrier free, but only 0.4% of hotels are truly barrier-free in Japan. It’s important that students in the faculty of International Tourism Management see visitors likeMr. Grisdale to understand how to make tourism available to everyone.
Chairman of the Global Committee
Faculty of International Tourism Management, Toyo University.