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Student's voice(Department of Tourism)2

Japanese (TOYO Global RDS)

Truly Useful English



Eriko: I am an active Facebook user, frequently posting photos and other stuff. I also send messages and chat on Facebook. Skype is also very useful because you can do everything on Skype—speaking, listening, writing, reading, and so on. I write in English on Facebook. I have been doing so since even before I went abroad to study. I think it’s a good habit. When I write something, I check the spelling. It has become my custom to reach for the dictionary.

Prof. Robson: I don’t post as often as you do, but I also use Facebook and email to communicate with students. By the way, do you use the Faculty’s English Community Zone? ECZ is designed to create an environment where you feel as if you were overseas. Students only use English there.

Eriko: Since returning from America, I have become a frequent visitor to ECZ. I speak to Japanese students and international students there. Japanese students tend to be shy about speaking English. So was I at first. ECZ helps students speak English without those inhibitions.

Prof. Robson: If I am in my office, sometimes students drop by and ask, “Can we have lunch together?” I like that. But when I am at ECZ, many more students approach me because they feel more relaxed. When I am in my office, they think they may be interrupting me. But when I am in ECZ, students feel less inhibited about engaging me in conversation. So, I encourage all my students to come to ECZ and take part.

Prof. Robson: Do you have opportunities to use your English skills in your everyday life away from the university?

Eriko: I’d like to have a career in the hotel industry. At the moment, I have a part-time job as a bell girl.Bell staff are usually in the lobby. When a guest comes to the lobby, we help with their luggage. I am making practical use of what I learned in my first year in tourism English, for greeting guests and dealing with any problems. The English I am learning at Toyo University is truly useful.

Prof. Robson: You gained confidence by studying abroad. So far, you have set yourself some good goals and worked hard to achieve them. But what of the future? What do you see yourself doing?

Eriko: I want to be a concierge. I need to speak English. I want to help as many guests as possible and I want them to be happy. I would like to pursue a career that would allow me to bring my English skills into full play.

Prof. Robson: You are in a seminar class. What does that involve?

Eriko: I am studying hospitality management in the seminar. In the future, 10 or maybe 20 years down the road, I would like to manage or own a hotel.

Prof. Robson: You’ll own the Chiken Hotel. That sounds great. In which country? How about England?

Eriko: I hope to work at an international hotel in Japan or overseas. I am fascinated by many different countries. I would love to visit England. I am attracted to hotel chains, such as The Ritz-Carlton chain, which originated in Europe and have a European style. So I would like to work in a business of that type in Europe.

Prof. Robson: That’s a wonderful ambition to have. I can see you in my mind’s eye, a few years from now, pursuing a career in marketing in Europe with a major hotel chain. I wish you ever success.

Eriko: I appreciate your kind words.

Prof. Robson: Thank you.


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